Heathrow airport asks airlines to limit ticket sales

London (CNN Business) — Heathrow Airport is asking airlines to stop selling more tickets for travel this summer, while announcing a limit on passengers allowed to fly from the airport.

The London airport will limit the number of passengers to 100,000 a day until September 11, as it struggles to cope with high demand and a lack of resources.

Airport CEO John Holland-Kaye announced the “difficult decision” in an open letter to passengers, stating that “in recent weeks, when the number of passengers leaving the airport has regularly exceeded 100,000 at day, we have started to see periods where the service drops to a level that is not acceptable… Our colleagues are doing their best to get as many passengers out as possible, but we cannot put them at risk for their own safety and wellness”.

Many airlines have been working to reduce the number of passengers coming in and out of Heathrow. But Holland-Kaye said the latest forecasts for Heathrow airport showed that too many seats had already been sold and therefore airlines should stop selling tickets now.

“Even despite the amnesty, the average daily departure seats during the summer will be 104,000, which is a daily excess of 4,000 seats. On average, only about 1,500 of these 4,000 daily seats have currently been sold to passengers. , which is why we are asking our partner airlines to stop selling summer tickets to limit the impact on passengers.”

In 2018, the daily number of passengers passing through Heathrow was almost 220,000, divided between arrivals and departures.

Lufthansa, which has already canceled thousands of departures from Frankfurt and Munich for the summer travel season, said it could make further adjustments to its schedule “for peak traffic in August”.

“Lufthansa has thus contributed to relieving airports, including London Heathrow,” a spokesperson told CNN Business.

Sharon Browne-Peter contributed to this report.

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